Customer Support
Find answers about ordering, delivery, payment and warranty below. If you can't find what you need, our team is happy to help on WhatsApp or through our contact page.
Ordering & Delivery
- Delivery & Collection: nationwide delivery, delivery times and Payment on Collection points in Gauteng.
- Payment Options: pay upfront or use Payflex, Happy Pay, ZeroPay, Mobicred or RCS on website orders.
Our iPhones
- Device Grading: what New, A-Grade and B-Grade mean and how our pre-owned iPhones are checked.
Warranty & Returns
- Warranty, Refund & Exchange: our 3-month limited repair warranty on eligible devices and our voluntary 7-day return and exchange policy.
Questions & Contact
- FAQ: answers to the questions we're asked most often.
- Contact Us: get in touch with our team.
- About Smartest Phone Deals: who we are and how we work.